IT Tech Help For Anyone

No contracts. No monthly fees. No account required.
Just call 01889 284986 or email support@jgmtechsupport.co.uk for IT help.

First 30 minutes of remote diagnosis — free

Evenings & weekends · Uttoxeter-based — remote or on-site · 10+ years experience

How it works

1

Call or message

Evenings & weekends. Phone, email or book a slot — no account, no contract.

2

I take a look

Most problems can be checked remotely — the first 30 minutes of diagnosis are free.

3

Pay for the time used

£35/hr remote, £45/hr on-site. No hidden extras — parts and licences at cost.

Simple, up-front pricing

Pay-as-you-go. No contracts, no monthly fees.

£35/hr

Remote support

Phone or screen-share. 1 hour minimum.

£45/hr

On-site support

At your home or office. 1 hour minimum, no callout fee.

Plus fixed-price packages from £40 for common jobs like Wi-Fi setup, email setup and new PC setup.

20% off your first job

New customer? I'll take 20% off the labour on your first job, whatever it is — knocked off the bill when you pay. No code, no voucher, nothing to print. Parts and licences are already charged at cost, so those stay as they are.

And why are my rates low to begin with? Not the standard of the work. I've spent over 10 years in IT and do it full-time as an IT Service Manager — JGM Tech Support is my evenings-and-weekends practice, so there's no office and no call centre to pay for, just my time. I'm only just starting out locally too, so I'm keeping rates down while I build up a reputation and a few honest reviews.

All prices cover labour only. Parts, hardware, domains and software licences are billed at cost on top — no markup.

About JGM Tech Support

I have been working in IT for over 10 years and currently work as an IT Service Manager. JGM Tech Support is my evenings-and-weekends practice, helping individuals, other sole traders and small businesses with the kind of everyday tech problems that don't justify a managed-services contract.

No retainers, no fixed monthly fees and no account to set up — just call when you need help and pay for the time used.

Connect with me on LinkedIn
  • 10+ years in IT
  • Currently an IT Service Manager
  • Available evenings & weekends
  • Remote or on-site
  • Transparent, up-front pricing

Customer reviews

JGM Tech Support has just launched, so reviews are still on their way. If I've helped you out, please take a minute to leave one — it helps other people nearby find trustworthy local tech support.

Where I work

Remote help anywhere in the UK. On-site visits across the Midlands.

Based in

Uttoxeter

No callout fee anywhere I cover. Same-evening visits often possible.

Remote support

Anywhere in the UK by phone or screen-share. No travel, no callout fee.

On-site visits

Across Staffordshire, Derbyshire and the wider Midlands. No callout fee.

Towns regularly covered

Uttoxeter Derby Stoke-on-Trent Burton upon Trent Lichfield Stafford Cannock Tamworth Rugeley

Counties & regions

Staffordshire Derbyshire West Midlands

Not sure if I cover your postcode? Just call 01889 284986 — happy to check.

Frequently asked questions

No. JGM Tech Support is pay-as-you-go. Call when you need help — there is no account or contract required.

No. There's no callout fee anywhere I cover — the higher on-site rate already covers my travel. On-site visits are £45/hr with a 1 hour minimum.

Yes. Evenings and weekends are when most appointments take place.

No. Quoted prices cover labour only. Third-party costs (domains, hardware, software licences) are billed separately at cost.

Yes. Most issues can be resolved remotely from £35/hr with a 1 hour minimum.

It's just me — over 10 years in IT, currently an IT Service Manager full-time — taking on work evenings and weekends. There's no office and no call centre to pay for, just the time I spend on your problem. I'm also keeping rates down while I build up a local reputation and a few honest reviews.

Yes — 20% off the labour on your first job, whatever the job is. I take it off the bill when you pay, so there's no code or voucher to claim. Parts, hardware, domains and licences are billed at cost, so they're not discounted.

Get in touch

Quickest response: just call 01889 284986. Or book a slot below, or drop a message.

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